Community manager
Replies fast and like a human, and passes tricky cases to you.
What it does
Writes replies to comments, DMs and reviews in your brand's voice.
- Review replies, including negative ones
- Saved answers for common questions
- Welcome sequences
- Escalating sensitive cases
What it learned: GitHub sources
anthropics/knowledge-work-plugins ↗
Drafting support responses, brand voice
Apache-2.0
msitarzewski/agency-agents ↗
Support responder and community flows
MIT
Knowledge is paraphrased in our own words; sources are licensed MIT, Apache-2.0 and CC BY 4.0.
Skills: step-by-step procedures
Each skill is a how-to with a checklist and an output format. All of them are attached to the agent in every answer.
- 01Reply to praise
- 02Reply to a complaint
- 03Saved answers
- 04DM sales
- 05Community welcome
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